[EDIT]About the Present from the Livestream on Friday, Jan 5 (JST)
We need more time to check the players who are eligible for the present announced during the livestream on Friday, Jan 5, 2024 (JST).
Therefore, it is expected that the present will be delivered to the players later than usual.
An announcement will be made when we deliver the present.
We will also check the problem where the keyword entered by the players with active 30-Days Ticket was not accepted despite it being entered before the deadline.
We apologize for the inconvenience.
Your understanding is greatly appreciated.
[EDIT:1/11 17:00 PM(JST)]
We have delivered the present from the Jan 5 (Friday) livestream. Furthermore, we have also delivered the item below as compensation to the players who are eligible for the Jan 5 livestream present.
They will be automatically sent to your accounts, so please check them from [Menu > Community > Mailbox > Present].
Compensation Details
・Orb Shard x 100
Available Period
Until February 11, 2024 (Sunday) 23:59
[EDIT:1/11 20:40 PM(JST)]
We have confirmed that some players did not receive the gifts for the live streaming on January 5th.
We are now reviewing the data and will post an announcement when the review is done.
We apologize for the inconvenience this has caused.
[EDIT:1/15 12:40 PM(JST)]
We have finished reviewing the data of the players who did not receive the present. We have delivered the present and compensation to the players.
They will be automatically sent to your accounts, so please check them from [Menu > Community > Mailbox > Present].