---

[EDIT:10/16 3:40 PM(JST)]
We have reviewed and delivered the compensation item to the eligible players that did not receive it.

---

[EDIT:10/3 3:50 PM(JST)]
Compensation items have been sent to eligible players.

---

We have confirmed that "30-Day Tickets" were not activated correctly while Orb Purchase was suspended between 9/30/2019 at 10:00 PM and 10/1 at 1:30 AM (JST/GMT+9).

We are planning the following compensation for this issue.

Compensated Players

(1). Players who have at least one "30-Day Ticket" AND logged in the game when the issue was occurring.

(2). Players who purchased at least one "30-Day Ticket" in September 2019.

Compensation Content

(1). Compensated according to the tickets.
(2). Compensated according to the tickets.

---

Compensation Schedule

Early October, 2019

*The compensation content is subject to change.

We sincerely apologize for the inconvenience that the issue has caused.